Privacy Policy
Last Updated: July 13, 2026
1. Information We Collect
We collect information to provide better services to all our users. The information we collect includes:
- Personal Information: Name, email address, phone number, and physical addresses for order pick-up and delivery.
- Location Data: Device location coordinates for selecting and setting exact order delivery addresses.
- Order & Transaction Data: Services requested, scheduling details, invoice transactions, and communication logs.
2. How We Use Information
We use the collected information for the following purposes:
- Processing, managing, picking up, and delivering your laundry and dry cleaning orders.
- Providing customer support and communicating updates regarding order status.
- Improving application safety, design, features, and overall user experience.
3. Data Retention and Deletion
We retain your personal data only as long as necessary to provide service. In accordance with app store developer guidelines, you have full control over your personal data:
How to Delete Your Account
You can request the deletion of your account and all associated personal data at any time:
- Within the App: Go to the **Account** tab, click **Delete Account**, and confirm your request. Your profile, active sessions, and address logs will be permanently removed immediately.
- Online Form Request: Email us directly at support@blaundry.in with your registered phone number/email address, and our support team will process the deletion request within 24 hours.
4. Information Sharing
We do not sell, trade, or share your personal information with third parties except as necessary to fulfill delivery orders through our assigned staff or to comply with law enforcement requirements.
5. Contact Us
If you have any questions or suggestions about our Privacy Policy or account deletion processes, do not hesitate to contact us at:
Email: support@blaundry.in
WhatsApp Support: +91 9999759911
Address: BLaundry and Dry Cleaning, India